1. General Information
At SweetsBoxes.com, we strive to deliver your products in the fastest and most efficient way possible. All orders are subject
to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total
amount of your order, using the original method of payment.
2. Shipping Locations
We ship to addresses within [Country/Region] and internationally. Note that there are restrictions on some products, and
some products cannot be shipped to international destinations.
3. Delivery Time
– Domestic Shipping: Orders are processed within 2-3 business days. Delivery times vary based on location but typically
range from 3-7 business days.
– International Shipping: Orders are processed within 2-3 business days. Delivery times vary based on location but typically
range from 7-21 business days.
Please note that delivery times are estimates and commence from the date of shipping, rather than the date of order.
Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost,
simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout
screen, shipping charges will be displayed.
5. Tracking Your Order
Upon shipping, you will receive an email notification with a tracking number. You can track the progress of your shipment
through our website or the carrier’s website.
6. Damaged Items in Transport
If you receive a damaged item, please contact us immediately at support@sweetsboxes.com with your order number and a
photo of the item’s condition. We will address these on a case-by-case basis but will strive to work towards a satisfactory
solution.
7. Returns
Please note that we do not accept returns or exchanges for damaged products. Once an item has been shipped, it is
considered final sale. However, if your package arrives damaged, please refer to the section above regarding Damaged
Items in Transport for how to proceed.
8. Contact Us
If you have any questions about the delivery and shipment or your order, please contact us at support@sweetsboxes.com.
